Serhat Taş

Cyber Anthropologist

CX Professional

Data Scientist

Hello and welcome! I am a Customer Experience Professional who works for one of Turkey's top cybersecurity companies. As one of Turkey's leading Cyber Anthropologists, my academic studies focuses on detecting, evaluating, and managing human vulnerabilities in order to contribute to the development of solutions within the cybersecurity ecosystem.
My Services
About Me
My Soft & Hard Skills

As a widely recognized Professional in Customer Experience Design, my success is primarily attributed to my strong soft skills:

🔷 Strong Empathic Ability
🔷 Easy to Communicate
🔷 Solution Oriented
🔷 Creative Mindset
🔷 Design Thinking
🔷 Team Player

As a skilled Data Scientist, I bring forth robust hard skills and extensive managerial experience in performance measurement and reporting:

🔷 Python, SQL
🔷 Visual Studio
🔷 Jira, Confluence
🔷 Tableau, Power BI
🔷 Salesforce, Qualtrics
🔷 Next4biz, Cloud4feed

This unique blend of creative finesse from experience design and analytical prowess as a data scientist positions me as a versatile professional ready to meet the evolving challenges of today's dynamic work landscape.

Services
What I Do
Human Vulnerability
Management

Mitigating social engineering, phishing, and vishing success rates through practical use cases, simulations, and best practices in cybersecurity.

User Behavioral
Risk Management

Integrating anthropological insights, I uncover how cultural nuances shape behavioral patterns, enhancing the risk management process for better outcomes.

CX Framework
Development

Adapting Six Sigma principles to improve and optimize processes with the goal of developing customer-centric culture and enhancing the overall customer experience.

Customer Journey
Map Design

Involving the visualization and analysis of customer interactions with a company across various touchpoints, this process helps identify areas for improvement.

Data Analysis
Consultancy

Applying advanced data engineering skills to collect and integrate data from various sources, optimizing analysis capabilities for informed decision-making.

Data Visualization
Consultancy

Guiding through the intricate journey of visualizing data, I specialize in turning complex information into inspiring and meaningful data stories.

Experience
Working with
Education
Studied at
Certificates
OBTAINED AT
  • ISO/IEC-27001 Information Security Management Systems (ISMS)

    GEDIK UNIVERSITY

  • ISO-10002 Customer Satisfaction Management Systems (CSAT)

    GEDIK UNIVERSITY

  • Design Thinking Methodology

    ISTANBUL BOGAZICI INSTITUE

  • English Language Certificate (C1)

    AMERICAN LIFE INSTITUE

  • Data Analysis with Python

    DATA MASTERY ACADEMY

  • Fundamentals of Cybersecurity

    BTK ACADEMY

Languages
Reading and writing
  • Turkish

    Turkish is my native language, and I feel most comfortable communicating in all aspects.

    100%
  • English

    I am fluent in English, so I feel comfortable in reading, listening, speaking, and writing.

    80%
  • Arabic

    I am capable of contributing to small talks on a daily basis in Arabic.

    50%
  • German

    I learned German at a beginner level during my Erasmus education.

    20%
Coding Skills
Developing on
  • 90%
    PYTHON, SQL

    I am using Python & SQL actively for Data Engineering & Data Analyzing.

  • 70%
    HTML, CSS

    I am still using HTML5 and CSS3 as a hobby on my personal projects.

  • 50%
    PHP, MYSQL

    I used to actively use PHP & MySQL when I worked as a web developer.

Work Tools
What I Use
References
What my colleagues say
Blog
My Latest Contents
Contact
Drop me a line
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Serhat Taş
Cyber Anthropologist
  • Age: 34
  • Residence: Turkey
  • Consultancy: Available
  • Location: Istanbul
  • Phone: +90 555 596 62 60
  • E-mail: [email protected]
Serhat  Tas